ph 36 Privacy Policy – How Your Personal Data Is Collected, Used, and Protected on Our Philippines Platform

When you register for an account on ph 36, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, residential address, email address, and mobile number as provided during the registration process. We may also collect a copy of a government-issued identification document when you request a withdrawal or when our compliance team requires identity verification under applicable Philippine regulations. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. Payment-related information — including your preferred deposit method and transaction history — is recorded to process your financial requests accurately and to comply with anti-money laundering obligations. We do not store full card numbers or sensitive banking credentials on our servers; payment processing is handled through secure third-party payment gateways that operate under their own data protection standards. All information you provide must be accurate and up to date, and you are responsible for notifying us of any changes to your personal details through your account dashboard.

ph 36 uses the personal information we collect for a number of clearly defined purposes, all of which are necessary to operate a legitimate and responsible online gaming platform for players in the Philippines. Your data is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in accordance with our licensing and regulatory obligations. We also use your information to communicate with you about your account activity, respond to support enquiries, and send you relevant updates about platform features, promotions, or changes to our policies — you may opt out of marketing communications at any time through your account settings. Technical and behavioural data collected during your sessions helps us detect and prevent fraudulent activity, identify unusual account behaviour, and protect the integrity of the platform for all registered members. Where required by law or by a regulatory authority in the Philippines, we may use your data to fulfil legal obligations, respond to lawful requests from government bodies, or cooperate with investigations into financial crime or problem gambling. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight, and we do not sell your personal information to third-party advertisers or data brokers under any circumstances. Your data is retained only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable law, after which it is securely deleted or anonymised.

ph 36 does not sell, rent, or trade your personal data to any third party for commercial purposes, and we share your information only in the limited circumstances described below. We work with trusted service providers — including payment processors, identity verification partners, and cloud infrastructure providers — who access your data solely to perform services on our behalf and are contractually bound to protect it in accordance with applicable data protection standards. In cases where we are required to do so by law, court order, or a request from a competent regulatory authority in the Philippines, we may disclose your personal information to the relevant body without prior notice to you. If ph 36 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We may also share anonymised, aggregated data with analytics partners for the purpose of understanding platform usage trends; this data cannot be used to identify you individually. Any third party that receives your data is required to handle it securely and to use it only for the specific purpose for which it was shared, and we do not permit them to use your information for their own marketing or commercial activities. If you have questions about the specific third parties we work with, you may contact our support team through your account dashboard after logging in.

Protecting the personal information of our players in the Philippines is a core responsibility that ph 36 takes seriously, and we implement a range of technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your login credentials, personal details, and financial information cannot be intercepted during transmission. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff members who handle player information are trained in data protection responsibilities and bound by confidentiality obligations. We conduct regular security assessments of our systems and work with our technology partners to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that is likely to result in a risk to your rights or freedoms, we will notify you and the relevant regulatory authority in accordance with our legal obligations and within the timeframes required by applicable Philippine law. You also play an important role in keeping your account secure — you should use a strong, unique password for your ph 36 account, never share your login credentials with anyone, and contact us immediately if you suspect that your account has been accessed without your authorisation. While we take every reasonable precaution to protect your data, no online system can guarantee absolute security, and you use the platform with an understanding of this inherent limitation.

As a player based in the Philippines, you have a number of rights in relation to the personal data that ph 36 holds about you, and we are committed to honouring those rights in a timely and transparent manner. You have the right to request access to the personal information we hold about you, to receive a copy of that data in a commonly used format, and to ask us to correct any inaccuracies in your records. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. If you believe that our processing of your personal data is unlawful or that we have failed to comply with our obligations under this Privacy Policy, you have the right to lodge a complaint with the National Privacy Commission of the Philippines or another competent supervisory authority. You may withdraw your consent to receive marketing communications at any time by updating your preferences in your account settings, and this will not affect the lawfulness of any processing carried out before your withdrawal. To exercise any of the rights described above, please contact our support team through the channel available in your account dashboard after logging in, and we will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing certain requests to ensure that we do not disclose your personal data to an unauthorised person.

ph 36 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer to players in the Philippines. When we make material changes to this policy, we will post the updated version on this page with a revised effective date, and where appropriate, we may notify you directly through your registered email address or via a notice on the platform. It is your responsibility to review this page periodically so that you remain informed about how we collect, use, and protect your personal information. Your continued use of the ph 36 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your account options. This policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines, both of which form part of the overall agreement between you and ph 36. For any privacy-related questions not addressed in this policy, please visit our FAQ page or reach out through your account dashboard.